Privacy Policy

PRIVACY POLICY FOR DERMAPORT

All of your personal information collected will be used to help make your visit to our site as productive and enjoyable as possible.

Ensuring the confidentiality of the personal data of our website users is important to DERMAPORT .

All personal information relating to members, subscribers, customers or visitors using DERMAPORT will be treated in accordance with the Personal Data Protection Act of October 26, 1998 (Law n.º 67/98).

The personal information collected may include your name, email, telephone and/or cell phone number, address, date of birth and/or others.

The use of DERMAPORT presupposes the acceptance of this Privacy Agreement . Therefore, we recommend that you consult our privacy policy regularly so that you are always up to date.

The DERMAPORT Store is committed to the security of your data and it is clear that here in our official store it is no different. We keep your information in absolute secrecy!

We prioritize the privacy and security of our customers throughout the navigation and purchase process on the site. All registered data (name, address, CPF) will never be sold or exchanged. Some data, necessary for logistics companies and payment methods to collect and send your order, will be disclosed to third parties, when such information is necessary for the delivery and collection process. Your personal data is essential for your order to arrive safely.

We use cookies and information from your navigation in order to draw a profile of the public that visits the site and, thus, be able to improve our services, products and contents, all in accordance with the provisions of the General Data Protection Law. Throughout this process, we keep your information strictly confidential.

What is LGPD?

The General Data Protection Law (Law nº 13.709/2018) regulates the processing of personal data of customers and users by public and private companies.

What are personal data?

Personal data is any information capable of identifying you and/or any natural person. That is, personal data are considered not only those that immediately identify a person (such as name, surname, CPF, RG, CNH, Work Card, passport and voter registration), but also those that, together with other data, make an identifiable person. Data such as gender, age, telephone number, e-mail, even if they are not capable of identifying someone immediately, together they make the person identifiable.

What is data processing?

It is the term used by the LGPD that summarizes everything a company can do with personal data to which it has access, such as collection, qualification, sharing and deletion.

What are cookies?

They are small text files sent to your browser, containing records about your behavior when accessing a website, but which do not store personal data or affect your device's system. cookies , pixels and other technologies to recognize your browser or device, learn more about your interests, present essential services, improve your browsing experience, and also to prevent fraudulent activities and improve your security in the purchase process in our store.

Session Cookies

Session cookies are temporary cookies that are used to remember you during the course of your visit to the website, and they expire when you close your browser.

Persistent Cookies

Persistent cookies are used to measure the effectiveness of our website as well as remember your website preferences and remain on your desktop or mobile device even after you close your browser or perform a reset. We use these cookies to analyze user behavior and establish patterns in order to improve the functionality of our website for you and others who visit. These cookies also allow us to deliver targeted advertisements and measure the effectiveness of our website and the functionality of such advertisements.

How do we use the personal data we collect?

You are aware that you provide information consciously and voluntarily by accepting cookies on the page, as well as when placing an order on the website and/or registering on our website. When you register and/or fill out the form offered by DERMAPORT , including on the websites operated by it, certain Personal Data requested will be kept confidential and will be used only for the purpose that motivated the registration, not being disclosed to third parties, unless be in compliance with court orders and/or issued by public authorities.

In order for this data to remain safe, we recommend that you never provide your access data to the site (login and password) to third parties, even if they are friends and relatives. In case of suspicion or confirmation of improper access, immediately enter your client area and change your password.

How long do we use the personal data we collect?

Personal Data is stored only for the time necessary to fulfill the purposes for which it was collected, unless there is another reason for its maintenance, such as compliance with any legal, regulatory, contractual obligations, among others.

What are your rights?

You have the right to request DERMAPORT for information regarding the processing of your personal data, through the requests below:

I. Confirmation of the existence of processing of your personal data and access to data;

II. Correction of incomplete, inaccurate or outdated data - it is important that personal data is accurate and current and it is up to you to keep it correct and up to date;

III. Anonymization, blocking or deletion of unnecessary, excessive or treated data in violation of the LGPD - you may request the blocking and deletion of your personal data, except in cases provided for by law;

IV. Portability of data to another service or product provider, upon express request, in accordance with the regulations of the National Authority, observing commercial and industrial secrets - the portability of personal data does not include data already anonymized by Dermaport ;

V. Information on data sharing with public and private entities;

SAW. Information on the possibility of not giving consent and on the consequences of the refusal: DERMAPORT is available to answer and assist, in a transparent manner, any doubts that may exist due to the processing of your personal data, including the possible impacts arising from not providing consent;

VII. Revocation of consent: you can withdraw your consent in relation to processing activities that require it;

For any of the requests listed above, you must contact DERMAPORT using the contact information provided.

Register and buy with peace of mind, without worries.

Changes to our privacy policy will be duly informed in this space.

A DERMAPORT guarantees that it uses your personal data regarding address, payment and order content, only for the purposes of processing the orders placed, therefore not being disclosed under any circumstances. With regard to security in data traffic, all browsing on our website, as well as transactions involving payment, whether by credit card or not, will be encrypted with SSL ( Secure Socket Layer ) technology. This means that only the store has access to your personal information and no one else. When you fill in the data and send it to us, it is encrypted, which makes it unrecognizable during the Internet journey, ensuring confidentiality. Check below a summary of our security certificates:

security certificates

GOOGLE SAFE BROWSING SEAL: Google is the world's largest research and technology company. The company has a safe browsing rating system, examining billions of websites daily. When carrying out the daily inspection of our website, Google certifies that it is safe for navigation and grants us its security seal that appears at the bottom of the page. Click the badge to have Google verify it now.

SSL CERTIFICATE: The SSL digital certificate is the highest and mandatory security level for all sites that transmit data, such as, for example, e-commerces that request sensitive information from customers, such as email and card details credit. This certificate can be verified by the green padlock in the navigation bar, which attests that the site protects the information sent by customers through data encryption, which practically eliminates the possibility of data interception. Secure websites are accessed via the HTTPS prefix, websites that only have access via the HTTP prefix are not secure and do not encrypt information. Check the green padlock and HTTPS prefix in your browser and check our SSL Certificate badge at the bottom of the page.